Archive for the ‘Business Growth’ Category

Google Voice: Your Gran Can Use It

Tuesday, July 6th, 2010

Google Voice explains video chat in a (what else) video that aims to demystify the service by creating a grandmother’s guide to using it. Think it succeeds?

Not sure where Google is going with this, new concept no? so why do it. Maybe its just a way for Google to catch up with the market leaders in this field

Check it out http://www.youtube.com/watch?v=CDvgjV54wIg&feature=player_embedded

The year that brands begin to realise it’s about lighting lots of fires in different places

Thursday, June 10th, 2010

Agencies have known that the days of a monolithic creative idea are dead, spending 99% of the pot on one idea, was ironically, how the clients were used to working….all your eggs in one basket, anyone? It’s taken a while, and a lot of work from digital agencies and industry folk such as Mark Earls, for clients to catch up.

The fact is, digital work is far harder to pre-test than more traditional work because it often involves a new set of behaviours and a deeper, more active experience that the effect of which is much harder to gauge if it’s on a smaller scale. How do you test if a viral is viral on a small sample? How would Whopper Sacrifice work if you disabled its ‘pass-on’ mechanic?

Brands who are doing digital best such as Burger King, Penguin Books and  Diesel are au fait with creating many cheap, scalable ideas and launching them all, conscious that not all of them will stick. At £50,000 a pop, you could launch 4 ideas for the cost of a TV ad production budget or 4 full page inserts in the nationals.

You light 4 fires, you pour petrol on the ones that take, and then you remember what works for next year

This is the year you must undersand the impact of Social Media, Dominos did one of the best campaigns I have seen in awhile and man did it change their brand, customer relationship and increase sales – you can check it all out on You Tube, but remember these days “hurry up” step back and re-evaluate your companies brand perception and get digital asap before it leaves you and your company behind, stay focussed and if you ever need help drop me a line – Gino

Google a Brand’s Best Friend, or Frenemy?

Monday, May 31st, 2010

Last month we pondered how Google search results can harm brands. Now Google’s aiming to help top brands surface at the top of its rankings.

One catch: before Google can be a brand’s best friend, the brand must first cozy up to DoubleClick.

When Google purchased DoubleClick for a little over $3 billion in 2007, it was seen as a strategic move to give the search giant new capabilities and influence in online advertising. It didn’t hurt that it was also a competitively smart salvo against rival Microsoft.

Ever since the acquisition, Google has honed DoubleClick and made it a more integrated service. Now Google is offering top brand advertisers the ability to cherrypick the top 1,000 largest sites on the web for their ads to run.

By using DoubleClick Ad Planner, a free media planning tool, advertisers can identify the top-ranked sites and, in effect, targets ads to the largest number of users at any given time.

Ironically, however, this doesn’t guarantee that a brand advertiser is reaching the sites best-suited for its particular product or service, since the Ad Planner does not take performance statistics into account. In fact, a brand advertiser may be filtering out sites that are relevant.

But the “shock and awe” strategy could be suitable for large brand advertisers who want to make a big splash fast, to as many online consumers as possible.

The DoubleClick Ad Planner also offers advertisers the opportunity to define an audience with multiple criteria, including keywords, use ranking methods to find targeted sites, set filters to parse sites by various criteria, such as specific categories, and add sites to a media plan for comparison.

Gino Meriano asks “Have you experienced this? Tell me about it”

iDemocracy

Thursday, May 13th, 2010

the role Social Media can play in politics – instant democracy

You know, I have been glued to the elections and while i was listening to some selected media people who have been clearly in the game far too long, crass Social Media and have poor understanding behind the power of the likes of Twitter and Face book it made me come up with the concept “ iDemocracy”

Great Britain’s election in May 2010 resulted in a hung Parliament. So what, some of you may be saying but wait here’s an opportunity to make profound and positive change to how democracy could operate in the near future.

With no clear majority, the Government has to form as a coalition which by definition means political parties and elected politicians have to cooperate and agree on substantive issues in order to govern and make law.

Ok, so currently we have elections that effectively mean we (the people) typically have to compromise on some or many of the policies of any political party.

If during a Prime Minister’s term, there’s something that the Government of the day feels it needs to check with its people, it can call for a Referendum. Elections and Referendums take a lot of planning, a lot of public resources and a lot of time!

What’s my point – well it starts with the definition of democracy:

democracy [Gr.,=rule of the people], term originating in ancient Greece to designate a government where the people share in directing the activities of the state 

What if…

… the public could ‘direct’ its Government more easily, less expensively and much much faster that currently?

Actually, this is exactly what brand managers and marketers have realized are the benefits of Social Media. Getting messages out there and more importantly having people participate are facilitated by platforms like Facebook, Twitter and social networks.

Introducing iDemocracy

Let’s use Social Media directly to voice opinion and guide the political policymakers.

Politicians ask the people and the people instantly respond – voila! Instant democracy.

So the iDemocracy has the three ‘i’s of SMA – SocialMedia Marketing Approach:

  • i = involvement – using Social Media is the way to engage and empower people
  • i = instant – using Social Media can connect you instantly to people how they want to be connected
  • i = intelligent – using Social Media is effective and efficient use of resources

Now for governing a country, there are admittedly a few wrinkles to sort out but that’s what technology geniuses are for:

Not everyone can participate – well the previous Government had plans to introduce a tax to fund the reach of the internet to every household in the UK.

Multiple voting – ok digital security is robust already and I’m guessing there will be a solution moments away if there’s not one already.

Join me in making this a reality!

Share your opinion, let’s start iDemocracy right here, right now

a2b = Abbreviation to Buzzword

Saturday, May 8th, 2010

a2b = Abbreviation to Buzzword - where has the grammar gone in Social Media?

Another new generation is discovering the importance of words.

This time though it’s not coming from books but hand-held devices including mobile phones, blackberrys and Apple’s next storming product success, the iPad.

We constantly seek new ways to communicate and millions of us are now using these compact and convenient communication tools to chat, express opinions, and share information on an unprecedented level.

The online tools people use today—social networks, search engines, blogs and even wiki services—are essentially driven by words. These tools are evolving a new language into our world and as it spreads and grows look out for abbreviations and even new ways of spelling proliferate. SMS-ese such as “c u l8ter” and poor grammar have become commonplace.

Is this really a new language or simply people being lazy?

Let’s take a moment out to reflect on the implications to a company’s brand.

We all understand the importance of words and how it plays a major part of marketing, promotion and brand awareness. However, now brands have the added fun of embracing these ways of expressing themselves on platforms like Facebook, Twitter and the like.

A brand’s tone-of-voice used to be about expressing its message to its audience. Typically one-sided and static campaigns with no “real” call to action. Wakey – wakey all brand managers… a shift has happened and it’s now about genuine interaction and dialogue. Brand managers must now engage not just inform your market, don’t be afraid to push the boundaries.

Here’s an example that helps illustrate the point.

Marmite
The concept is easy you either love it or hate it, simple but effective marketing.

Election 2010 – support the love party
Unilever Bestfoods have been running their “love it or hate it, Marmite is here to stay” successful campaigns. The beauty behind their “Spread the love” election campaign so with UK elections hitting the news, you can now vote to love or hate it.

How effective is this brand awareness I hear you ask, well if I said to you that over 355,112 people joined to the “Spread the Love Party” alone –  I would say it’s very effective.

What’s really interesting is that they have taken the initiative to use the right words in the right way for each platform. On the web, the campaign is very visual and links off to the Facebook and Twitter campaigns. These are all united on a blog where people participate – check it out – MNN (Marmite News Network) http://www.marmitenewsnetwork.com

I highly recommend you take time out to view just how beautifully crafted and executed this brand campaign is. Have a think about the actual marketing costs incurred by the brand team to make this message so powerful in the world of Social Media.

If you need to justify your time to your bosses (or those IT-people) look at the figures so far  - it’s outstanding

Spread the Love Party- 355,112 People
Marmite Hate Party – 148,078 People

Like Marmite and many others in the market place today, communicating well in social media also requires balancing the tone and message with the expectations and conventions of the communication channel itself.

Each social media channel has its own specific language, for example a tweet is 140 characters; the style of Facebook differs from Linkedin. The key point is to understand what you’re doing before you jump in and create a blog, Twitter or Facebook page.

Don’t just throw brochure, press release or advertorial words at them.  

In order for a brand to adapt effectively to each channel, brands really need to understand what they stand for. Strong brands (Marmite, Smirnoff, Coke, Starbucks) are like people; they have to be treated with respect. Remember they have personalities, ideas and distinctive voices. If you have a clear, confident brand message, adapting to each platform should come naturally. But it also has to be consistent thread across all channels to have a lasting impact on brand value.

2010 is the year where the word “Marketing” fades and is replaced with “Sharing” – understand your Social Media brand and change the way you use words to obtain maximum visibility. Make words work for you.

On or offline campaigns, old or new traditions have to be evaluated and it’s time to understand how best to communicate through the power of words to make your brand stand out in the new digital space.

Facebook Trumps Google in the Workplace

Saturday, April 17th, 2010

Gino Meriano : I found this and thought it would be of interest to those in business

A  post claims Facebook’s overtaken Google as the most popular website among employees — either a sign that there’s a lot of socialising going on at work or, more likely, proof that the site’s becoming widely used by and for businesses, especially in campaign promotions.

According to a study by Network Box, Facebook has attracted twice as much business traffic as Google, although Google’s DoubleClick, has attracted 1.7 percent of business traffic over the first quarter of 2010.

By analysing 13 billion URLs that businesses have used in the first quarter of this year, the managed security services business discovered that the social networking site’s now outpacing search engines Google and Yahoo! for business use.

Network Box’s discovery won’t please IT managers — other research by the business found they were most concerned about how easy it might be for employees to fall into security traps when using Facebook, LinkedIn or other social media sites.

The top five destinations for business visitors are:

  1. Facebook
  2. Google
  3. Yimg (Yahoo images)
  4. Yahoo!
  5. DoubleClick

But the site that’s taking the lion’s share of corporate bandwidth is YouTube — 10 percent of all business bandwidth, compared to the Facebook’s 4.5 percent. We have to assume video clips of gurus such as Tom Peters or events like Global Enterprise WEek are what’s grabbing business bandwidth. That must be the explanation.

Radical Honesty in business – part one

Tuesday, April 6th, 2010

What is Radical Honesty? Radical Honesty is a kind of communication that is direct, complete, open and expressive. Radical Honesty means you tell the people in your life what you’ve done or plan to do, what you think, and what you feel.

People who practice Radical Honesty have healthy, free, powerful and joyful lives. Lying and protecting your image takes a heavy toll on your health and relationships. Telling the truth is less destructive than lying.

Over the coming months I will talk about how Radical Honesty changed the way I live and do business, how it had a major impact on my work ethics and eliminated wasted time. In less than 6 months I have become more effective in my work and time management by over 40% and my business is on the up like never before. I am more positive and proactive as a result

Part two I will explain the basics behind Radical Honesty, if you want wait ask me a question, I challenge you